FOLLOWERSHIP & LEADERSHIP

  • Creating Strong and Successful Leadership-Followership Partnerships
  • Styles of Followership; Styles of Leadership

STAR PERFORMANCE

  • Building Star Organizations
  • Star Performers: How to Hire, Develop, Reward, and Keep Them
  • Turning Average Workers into Star Performers

INTELLECTUAL CAPITAL & GOLD COLLAR WORKERS

  • Leveraging Intellectual Capital
  • Building Knowledge Management Infrastructures That Work
  • Improving the Productivity of Engineers and Scientists
  • Gold-Collar Workers: Harnessing Their Brainpower

CUSTOMER-CENTRIC STRATEGIES AND SERVICES

  • Creating a Customer-Centric Culture
  • Customer Satisfaction

MINORITIES AND WOMEN

  • Star Performer Training for Minorities and Women